Resume

10/2023 - Today

Chief of Staff, Vehicle Testing, Autonomous Driving MaaS/TaaS

• Acting as a strategic thought partner, providing unwavering support to the department's leadership team. Assisting in decision-making processes, ensuring well-informed and aligned decisions. Empowering leaders to navigate challenges autonomously and lead effectively.
• Collaborating cross-functionally to drive initiatives, and maintaining continual communication with stakeholders. Ensuring seamless alignment between the Vehicle Testing department and other units. Directly support the leadership team in managing priorities, schedules, and communications.
• Orchestrating the handling of departmental OKRs and program management. Guaranteeing alignment with company objectives. Contributing to the development and execution of the organization's strategic plans.
• Spearheading all-hands meetings, deep dives, and workshops within the Vehicle Testing department. Fostering a culture of transparency, collaboration, and ownership. Overseeing and managing special projects or initiatives on behalf of the department head.
• Overseeing and ensuring adherence to internal and external regulations, along with industry standards, encompassing quality management, process management, risk management, and data privacy within the department.

04/2020 - 10/2023

Technical Program Manager, Operational Performance Mgmt.

• Helped establish the first Remote Operations Team, operationalizing tools such as Remote Guidance, Remote Diagnostics, and Mission Control for the first time.
• Restructured and streamlined the entire fleet operations documentation on Confluence, making it more accessible and auditable for all stakeholders.
• Directed the improvement and automation of safety-critical processes, such as Incident Response and Operations Advisories, to ensure they were ready for scaling.
• Ensured compliance with internal restrictions and guidelines of the OEM for prototype vehicle operations.
• Built and led cross-functional teams to improve the efficiency and effectiveness of fleet operations.
• Communicated regularly with senior leadership to provide updates on the status of fleet operations and identify areas for improvement.

09/2019 - 03/2020

Executive / Product Owner Int. Fleet Processes & Products

• Spearheaded the redesign of the Infleet Process for all countries and developed a milestone-based roadmap, including an MVP concept, to replace existing tools in a phased approach, resulting in improved efficiency and cost savings.
• Led the development and implementation of a new Fleet Planning and Forecasting Tool, utilizing a cloud-native, microservices-based architecture, which improved the accuracy of purchase volume planning.
• Managed multiple process improvement initiatives in the area of vehicle management and fleet operations that resulted in a reduction of administrative effort and improved the overall user experience.
• Successfully transitioned into the role of a Product Owner for a newly formed Scrum team, with guidance from external consultants to apply agile principles, which resulted in improved product development processes and customer satisfaction.
• Presented the scope and progress of the projects I was responsible for regularly to the board and executive management, effectively communicating project status, risks, and opportunities to key stakeholders, resulting in improved decision making and alignment with company goals and objectives.
• Implemented new working methods such as Lean Inception Workshops, User Story Mapping, and Magic Estimation within the Release Train Fleet, which led to improved team collaboration and increased project success.

01/2018 - 08/2019

Senior Project Manager / PO International Fleet Processes

see above

06/2017 - 12/2017

Project Manager International Fleet Processes

see above

11/2013 - 06/2017

Business Engineer IT Applications

• Led the development and launch of a responsive web application for configuring exhibition booths, which replaced an outdated tool, and integrated it seamlessly with the ERP system, resulting in a more efficient and streamlined process.
• Directed the deployment of a custom-made, web-based ERP solution, which was integrated with SAP and AutoCAD, and rolled out company-wide, resulting in improved data management and increased productivity.
• Revamped and relaunched a native iOS and Android app for trade fair visitors, which featured an improved user experience, new features, and better performance, to help the company stay competitive in the market.
• Improved the user experience and reduced barriers to entry for a web-based matchmaking service, which resulted in a 4x increase in user engagement and satisfaction.
• Utilized data analytics to track and measure the success of the apps and services, resulting in data-driven decision making and continuous improvement.
• Successfully navigated a vendor change, which was crucial to maintain the company's market presence, by identifying and addressing performance issues with the previous vendor and seamlessly transitioning to a new one.
• Established and managed relationships with key industry players, such as trade fair organizers and exhibitors, to stay informed about the latest trends and requirements in the industry to drive the development and evolution of software solutions.

01/2012 - 10/2013

Co-Founder and CTO

• Led the development and launch of feier24.com, an online marketplace for event services, resulting in an operational business.
• Turned the open-source eCommerce platform "Opencart" into a marketplace to enable direct order placement with service vendors.
• Implemented a payment gateway into the e-commerce platform, resulting in a seamless and secure transaction process for customers.
• Utilized data analytics to track and measure the utilization of the platform, resulting in data-driven decision making and continuous improvement.
• Built and maintained relationships with key vendors and partners to ensure a wide range of services and products available to customers.
• Represented the startup at conferences and other industry events, raising its profile and increasing visibility in the market to secure founding for it.
• Acquired professional business plan writing and presentation skills through mentorship from the University of Applied Sciences Munich.

05/2011 - 10/2013

Freelance Product Manager

• Launched a developer portal for an indoor positioning and navigation SDK, opening up a new market segment.
• Collaborated with developers to redesign backend systems and make them accessible to external users.
• Created a native app as proof of concept for improving the travel experience, as part of a publicly funded project with well-known tourism sector partners.
• Developed and maintained strong relationships with key industry partners and clients, resulting in successful partnerships and increased business.
• Directed the development and implementation of a digital marketing strategy, resulting in increased website traffic and customer acquisition.

01/2011 - 10/2013

Freelance Project Manager

• Implemented and operated a custom-made software system to improve and streamline the on-site visitor registration process for a leading trade fair company, resulting in increased efficiency and data accuracy.
• Led the development of an application that enables exhibitors to digitize and manage leads on paper in a fast and efficient way using OCR technology, resulting in increased productivity.
• Built and maintained relationships with key stakeholders, such as business units, IT department, and external vendors, to ensure successful project delivery and alignment with company goals and objectives.
• Acted as a primary point of contact for customer support and issue resolution, resulting in a positive customer experience.

04/2010 - 09/2010

Intern Event & Fair Management

Project: IAA Commercial Vehicles 2010, Hannover

10/2007 - 09/2010

Sports, Culture and Event Management

Academic degree: Bachelor of Arts in Business

08/2009 - 02/2010

Semester abroad as part of the ERASMUS Program

Course of studies: International Leisure Management

02/2004 - 01/2007

Vocational Training as Event Manager

(Ausbildung zum Veranstaltungskaufmann)

Certified by the Chamber of Commerce and Industry for Munich & Upper Bavaria (IHK für München und Oberbayern)